Trusted tracking for every mile
Clarity your customers can count on
Turn shipments into confidence with real‑time milestones, clear explanations, and helpful support.
Try our demo shipment: YSL847B39284729
Meet Sara, Your AI Logistics Assistant
Get instant answers, real-time updates, and proactive support for all your shipping needs.
24/7 Instant Support
Ask Sara anything about your shipments, tracking, or delivery status at any time.
Smart Predictions
Sara analyzes patterns to predict delays and suggest proactive solutions.
Human Handoff
When Sara needs help, she seamlessly connects you with our expert support team.
See Sara in Action
U
"When will my package arrive?"
"Your package YSL847B39284729 is currently in transit and expected to arrive on Friday, March 15th between 2-4 PM. Would you like me to set up delivery notifications?"
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"Why is my delivery delayed?"
"I can see there was a weather delay at the sorting facility. Your package is now back on track and I've updated your ETA. I'll notify you of any further changes."
Sara is available in the chat widget at the bottom-right corner of every page.
Why businesses choose YSL Tracking
Designed for reliability at scale—so your customers always know what's next.
Trusted & Secure
Enterprise-grade security, uptime, and data protection by default.
Real-time Milestones
Clear progress events and accurate ETAs from departure to delivery.
Human + AI Support
Proactive assistance powered by Sara, with humans ready when needed.
Actionable Analytics
Identify bottlenecks and communicate proactively to reduce WISMO.
Delightful UX
Clean timelines and plain-language updates customers actually understand.
Carrier‑agnostic
One interface across carriers, lanes, and modes—no change in behavior.
A portfolio of reliable logistics solutions
From origin to destination, our platform provides transparent status, incident handling, and communication that builds trust with your customers.
- Carrier-agnostic tracking with standardized milestones
- Customer-friendly timelines and delay explanations
- AI assistant Sara for instant status and next steps
Sample Tracking
YSL847B39284729
CreatedIn transitDelivered
How it works
Three simple steps to reliable, transparent tracking for your customers.
Paste your tracking ID to fetch live milestones and an estimated delivery window.
Frequently asked questions
What our clients say
We obsess over clarity and dependable communication. Our partners notice.
"YSL Tracking helped us cut support tickets in half with clear tracking updates."
COO, D2C Retail
"The timeline view makes it easy for our customers to understand delays."
Head of CX, Marketplace
"Reliable, simple, and fast to integrate. Exactly what we needed."
VP Ops, 3PL